Forwarding a message as an attachment is useful when you want to forward an email, unaltered, to another party. IT support may ask customers to forward an email as an attachment when investigating SPAM/Phishing attempts or diagnosing email deliverability issues.

The "Offline Global Address List" is used by Outlook to perform queries against the Global Address List without introducing additional strain on the Exchange environment. While this Offline Address Book is automatically updated every 24 hours, it can be manually updated from inside of Outlook.

The Active Directory Recycle Bin allows Domain Administrators to recover Active Directory objects that may have been accidentally deleted. However, the recycle bin is not enabled by default, so it is important to enable the recycle bin before a restore is needed.

In this scenario, an on-premise active directory user was created and synced with Microsoft 365. The Microsoft 365 user has an Exchange Online mailbox, but this mailbox is not visible in the on-premise Exchange Admin Center.

While the Microsoft 365 admin center GUIs are decent, there are many Microsoft 365 management tasks that are better suited for PowerShell. However, before you can start scripting, you must first establish a connection to your Microsoft 365 tenant.

Adding users and mailboxes changes slightly when working in hybrid Exchange environments.While adding a user in ADUC and licensing the user in Microsoft 365 is possible, the user's Exchange attributes will never be synced with the on-premise environment.

Converting a user mailbox to a shared mailbox in a hybrid Exchange environment can be frustrating. Fortunately, there is a PowerShell command available that makes the entire process much simpler.

We often need to allow users to access executables that CageFS does not allow by default. There are a couple of ways to accomplish this depending on if the package was compiled manually or installed via a package manager.

We see this one a lot: a domain controller that either crashed or was uncleanly demoted, but never removed from the Active Directory forest. Since the original domain controller is gone, we'll need to manually remove it from Active Directory.

The "repadmin" tool provides an easy way to monitor replication status, identify replication issues, and force replication inside of your AD forest.